Get Help

We're here to help

Harvard University Information Technology (HUIT) supports University platforms that enable online learning and collaboration, including Canvas and Zoom. For support with these technologies or to learn what other tools are available, contact your school's local academic support staff, the HUIT Service Desk or your local IT support.

Attend online training for using Zoom in Canvas.


Harvard instructors and teaching teams are invited to join Harvard Teaching Online on Slack. As a supplement to the resources below, the Office of the Vice Provost for Advances in Learning (VPAL) in partnership with HUIT has created this Slack forum as a way to connect all active instructors and their teaching teams across the University. You can share learnings around remote teaching and get real-time advice from across Schools on any pedagogical questions you have.

See instructional contingencies if Zoom or Canvas isn't working.

Visit the Harvard Initiative for Learning and Teaching for more resources.

Need something else?

HUIT may be able to help or direct you to the right support. You can call the HUIT Service Desk at (617) 495-7777 or visit to submit a ticket or chat with a technician.

Get ready to work remotely